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Technical FAQ

As Thunderbolt3 storage installed with Areca RAID card connecting to Apple Mac (M1/M2 chip), after M1/M2 chip and Thunderbolt 3 storage power on, the Mac will crash and will result in endless reboot loop, what can I do to resolve the issue?

Related to Areca’s RAID card models: ARC-1226 and ARC-1883.
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Is NS722TB3 compatible with YoYotta LTFS software?

Yes, Netstor NS372TB3(NS722TB3) has been tested and approved with the Yoyotta LTFS software.

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Do I need to add both LTO drives at the same time?

You can just add the LTO drive to NS722TB3 one by one when you need; can even add different generation of LTO-7 or LTO-8, or different bran .... details


What's the difference between Thunderbolt 3 and Thunderbolt 4?

Thunderbolt 4 is just the combination of Thunderbolt 3 and USB 4. When a user uses a Thunderbolt 3 device, he can connect the Thunderbolt 3 .... details


SOP for how to install macOS driver on Apple M1 Mac for NS372TB3
  1. Go to the following Netstor site to download the latest macOS driver fo .... details

How to do extra power connection for ARC-1883ix-16 / ARC-1883ix-24 RAID card?

The Areca ARC-1883ix RAID card requires extra power for work. Within the box of ARC-1883ix card, it supplies with one piece of PCI-E 6-pin .... details


Can I connect my NA460C storage to a Thunderbolt 2 computer via Thunderbolt 2 to Thunderbolt 3 adapter for work?

No, when the NA460C storage is connected to a Thunderbolt 2 computer via the TB2-to-TB3 adapter, the computer won’t work with the NA4 .... details


Some PC motherboards just allow up to 2 GPU cards to work with the system. How can I enable the PC motherboard to let more GPU cards work with the system via the using of the Netstor NA255A/NA265A enclosure?

Three aspects relating to the PC motherboard need to be checked to enable motherboard to let more GPU cards work with the system.
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How to update Thunderbolt driver for host computer’s Windows 10?

The situation is only related to host computer's Windows 10 O.S. and the Thunderbolt driver. When the host computer’s Windows 10 oper .... details


Which PCIe slot is recommended on Dual CPU motherboard to let Netstor GPU expansion chassis (NA255A/NA265A)'s host card be installed in?
                

When using Dual CPU motherboard to work with Netstor GPU e .... details


Which slot of Rack Mount Mac Pro 2019 is recommended to be installed with Host adapter card of NA265A?

Slot 3 is a PCIe ×16 slot which is recommended for NA265A in support of the .... details


Which slot of Mac Pro 2019 is recommended to be installed with Host adapter card of NA255A?

Slot 3 is a PCIe ×16 slot which is recommended for NA255A in support of the .... details


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